Shipping Policy

Shipping Policy

This policy is applicable to (UK) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein. So here are our shipping policies:

Processing and Delivery Times

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!
Delivery Time = Handling time + Transit time

All the products will be put through a production process, therefore there will be a Handling Time on them.

ESTIMATED SHIP TIMELINES*

Handling time: 1 – 3 Business days (Monday to Friday)
Transit time: 3– 7 Business days (Monday to Friday)

Shipping Methods and Costs

We offer free shipping on all orders within the United Kingdom. We ship using USPS Priority Mail and UPS Ground, depending on the destination and size of the order. We do ship to APO/FPO addresses.

Tracking Information 

Once your order has shipped, we will provide you with a tracking number so you can monitor its progress.

Shipping Delays

While we strive to get your order to you as quickly as possible, shipping delays may occur due to factors beyond our control, such as weather, carrier delays, and natural disasters. We will do our best to keep you updated if any delays occur.

Shipping Locations 

We currently ship to customers within the United Kingdom. We do not offer international shipping at this time.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps. Email: sales@itinnovationinc.co.uk. Phone: ‪‪+44 7462 249010.

If you have any questions or concerns about our shipping policies, please don’t hesitate to contact us at sales@itinnovationinc.co.uk